date : 12-may-2009, Venue : Taipei
1945 hrs : called singapore airlines customer service to change departure dates
2005 hrs : someone picked up the phone. i proceed to make changes for 3 reservations.
2030 hrs : i am still holding the line for the changes.
2032 hrs : ordeal over
sia charges for changing the reservations : SGD $190
IDD charges for the change of reservations : 47 min x $5 / min = SGD$235.
time to look for other airlines. GOOD LUCK to all SQ flyers.
Tuesday, May 12, 2009
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